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Our contact details 

Name: Emily Dymond

Address: 21 Kingston Drive, Bicester, OX26 1FN

Phone Number: 07834819309

E-mail: pilatesbyem@gmail.com

 

The type of personal information we collect 

We currently collect and process the following information, not all of this is directly through the website, but could be if you provided it via the contact form:

  • Name

  • Age

  • Email

  • Phone number

  • Address

  • Occupation

  • Heath information

  • Order and transaction records (is purchasing online)

 

Payment information provided is not stored and is only used by Wix Payments to process the payment.

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To be able to contact you to provide our services

  • To be able to give you updates and notifications about our service

We use the information that you have given us in order to provide you a personalised service for our Pilates classes. 

We will not share this information with any other organisation or third party.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

Your consent. You are able to remove your consent at any time. You can do this by contacting us using the details above

 

How we store your personal information 

Your information is securely stored within the UK via the Ascend Business Tools within the Wix dashboard. 

We keep your personal information for as long as necessary for you to use our services. We will dispose of your information by removing from our database via deletion after 6 months of you not using our service.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at pilatesbyem@gmail.com if you wish to make a request.

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How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at pilatesbyem@gmail.com.

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You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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Cookies on the site

By agreeing to use the site the following cookies will be used in order to provide information to enable us to improve performance of the website and our services. You can manage the cookies on the site using the pop up that will appear at the start of your journey.

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Pilates by Em Privacy Policy

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